Privacy Policy

This Privacy Policy ("Policy") is a legally binding document between you ("User", "Customer", "you") and Fastocron ("Company", "we", "our", "us"), governing the collection, use, processing, storage, and protection of personal data and business data.

1. Scope

Users of the Fastocron platform
Customer data processed through integrations
Visitors to our website

2. Definitions

Personal Data: Information that identifies an individual

Customer Data: Business data from integrations

Processing: Any operation on data

LLM: AI models used for query interpretation

3. Core Privacy Architecture

Raw customer data is not sent to AI models
Processing occurs at query level
Only filtered results may be used by AI

4. Data Collected

Personal Data

Name, Email, Organization
Secure account credentials

Usage Data

Queries and logs
Device and IP metadata

Customer Data

Processed only on user instructions. No ownership claimed.

5. Legal Basis

Contract performance
Legitimate interests
Legal compliance
User consent

6. Purpose of Processing

Platform functionality
Analytics and dashboards
Security and fraud prevention
Product improvement

7. AI Processing

AI is used for query interpretation, SQL generation, and summarization.

Only minimal, necessary data is processed.

8. Data Storage & Retention

We store logs, metadata, and configurations.

Data is retained only as long as necessary and can be deleted on request.

9. Data Security

Encryption (TLS)
Role-based access control
Audit logs and monitoring

10. Data Sharing

We do not sell data.

Trusted service providers
Legal obligations

11. User Rights

Access and correction
Deletion requests
Data portability
Withdraw consent

12. Cookies

Used only for authentication and analytics. No advertising tracking.

13. Children's Privacy

Not intended for users under 18.

14. Changes

We may update this policy and notify users accordingly.

15. Governing Law

Governed by the laws of India.